- Nuvo app wont connect how to#
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Click this icon and proceed to the next step.
In the top-left corner, you'll see a small square icon with three lines.
You can also click on the pictures below to take you to the App Store or Google Play link.Īfter you've installed the app Pegaso, locate it on your phone and open it to continue adding a device entry for you security camera DVR or NVR. This can be found by searching Pegaso in either the App Store for iOS or Google Play store for Android.
Nuvo app wont connect install#
If you've already configured port forwarding rules on your router and you know your internet connection's external IP address or DDNS address, you're ready to configure the phone/table app for use.ĭownload and install the phone/tablet application Pegaso or Pegaso Plus. It's up to you to implement these practices on your networking equipment. We provide the necessary information to forward your ports.
Nuvo app wont connect professional#
Alternatively, you could contact a local networking professional to configure your home or business router. If you can't follow the above mentioned guides, or contact your ISP to configure your router for you, we do offer networking services to configure your router remotely at a very low rate of $50 per half hour. You can find router specific port forwarding guides here or find more on. We recommend you read Port Forwarding for Your Security DVR/NVR System to understand basic computer networking principles and gain a general idea of port forwarding.
Nuvo app wont connect how to#
We have a number of guides on how to configure port forwarding on your own router. By default, your router or firewall will block the ports that the DVR or NVR uses to communicate. Proper configuration of your router's port forwarding rules is a necessary step you must take to view your cameras from the outside world. Port forwarding provides a secure direct connection from your phone to your DVR and is highly recommended. Purchasing a networking support session for remote support allows our knowledgable technicians to set up port forwarding for you. While P2P makes things simpler there are potential privacy and security risks.
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P2P or Port Forwarding? When you use P2P networking such as scanning a QR code in to your mobile app to connect to your DVR, you are relying on a cloud server that's being shared by several customers.
However, since P2P connectivity can be sluggish, we recommend the user setup port forwarding on their router's firewall to allow quick and direct connections to the camera system. Port forwarding is not necessary if you want to view the security camera system from the local network only, or if you would like to use the Peer-to-Peer (P2P) method to connect to your system from the internet.